FAQs

📦 Do you accept returns?

We do not accept returns, as our products are freshly baked and perishable. However, if your order arrives damaged, we offer a full refund. Please contact us with photos within 24 hours of delivery.

🚚 What are the shipping charges?

  • Free shipping - ₹799 and above
  • ₹49 flat rate for orders below ₹799

⏱️ When will my order ship?

We bake and dispatch your order within 2 business days of receiving it. Shipping is done via air courier, and your brownies will arrive within 5 business days from dispatch.

📆 What is the shelf life of the brownies?

Without refrigeration: 10 days from the date of shipping

With refrigeration: Lasts up to 30 days

For the best texture and taste, take your brownies out of the fridge for 15 minutes before enjoying.

🍫 How are the brownies packed?

Each brownie is individually sealed and carefully packed to survive transit without damage. We’ve perfected our packaging for freshness and protection.

🧁 What ingredients do you use?

We use only high-quality, fresh ingredients—no preservatives or shortcuts. Every bite is made with care and attention to flavor.

🏡 Is Slice n’ Piece a new brand?

Not at all! We’ve been in business for over 7 years, selling freshly baked brownies, cakes, and cookies to happy customers all over the Kanyakumari district. Most of our orders come from repeat customers and word-of-mouth referrals.

🎁 Can I send this as a gift?

Yes! You can send any box as a gift. At checkout, just add the recipient’s address and include a gift note if you’d like—we’ll print and include it at an extra cost.

🧾 Will the price or bill be included in the gift box?

Nope! We don’t include any invoice inside the box. Your gift will be neatly packed, and the recipient won’t see any pricing.

🍪 Are your products eggless?

We have eggless option in Build Your Own Brownie product. Select any brownie you need and we will bake it without eggs for you.

Visit here -

🔄 Can I customize my box further (e.g., add a note, mix more than 4/6)?

Yes! If you have any special requests—extra pieces, occasion-based messages, bulk orders—reach out to us through the contact form or WhatsApp. We’d love to help!

You can also build your own brownie boxes.

🍴 How should I serve the brownies?

We recommend enjoying them at room temperature for the best texture. For a gooier bite, microwave for 10–12 seconds and serve warm!

🌍 Where do you ship?

We currently ship across India via express air courier. If you're unsure about delivery to a specific location, feel free to contact us.

🥜 Do your products contain allergens like nuts or dairy?

Yes. Many of our products contain nuts, dairy, and gluten. If you have allergies, please read the ingredients carefully or reach out to us before ordering so that we can customize for you.